Our Mission
Signature Watches is dedicated to providing the most professional, transparent and stress free watch buying experience anywhere online. We are a team of watch geeks who made it our mission to provide a safe and enjoyable way for watch lovers everywhere to buy, sell or trade pre-owned luxury time pieces online.
With over 75 years of combined experience in the luxury watch market our team of watch buyers, watchmakers, dealers, authenticators and collectors will make sure you are extremely satisfied with your purchase as well as your overall shopping experience.
Buying
Purchasing a luxury time piece is a big investment, and with big investments often comes big anxiety. When you buy a watch from Signature Watches you can buy with confidence knowing that every single watch that we offer for sale has gone through a rigorous inspection and authentication process by a team of experienced watchmakers. Each watch we list for sale is backed by our 30 day no questions asked refund policy and our one year full warranty. Shop with confidence knowing your transaction is risk free!
Selling
We appreciate how hard it can be to sell a watch from your collection (we’re watch lovers ourselves before anything else!). At Signature Watches we work very hard to provide you with a completely stress free way to sell your luxury watch. With our data backed pricing methodology and impeccable customer service you are guaranteed to receive a fair market value price for your watch with prompt and professional customer service guiding you through the entire process. It couldn’t be easier!
Authenticity
One of the biggest fears people have when purchasing a pre-owned luxury watch is knowing wether the watch is authentic or not (and rightfully so). At Signature Watches we’ve spent a lot of time and money on putting together a foolproof authentication process. Each watch we sell is inspected for authenticity, performance and condition by very experienced expert watch makers. If a watch passes our inspection process you can be sure the watch is 100% authentic. We are so sure of our authentication process that we back it up with our buyer protection guarantee.
Value
We believe that we provide some of the fairest pricing in the pre-owned luxury watch market. Our pricing is based on current market trends, historical data, watch condition and province and numerous other data points. This allows us to base our pricing on hard data and not someone’s personal opinion. In addition, because we purchase most of the watches we sell from personal users and not dealers we are able to cut out the middleman and pass those savings on to you!
Service
We understand that a happy customer is a returning customer and therefore have made customer support our number one priority. We never look to “close a sale” but to create a meaningful long lasting relationship with our clients. From your first interaction with our customer care team to when you receive your watch we are here with you every step of the way with prompt, professional and friendly service. You will always be kept in the loop and updated in a timely manner.
